About Us
A legacy of integrity, precision, and professional excellence in investigative services since 2010.
Who We Are
Trusted Across Kenya. Respected by Institutions.
Since its founding in Remedy Loss Adjusters & Insurance Investigators Ltd has grown into a leading investigations and risk solutions provider for Kenya’s insurance, legal, financial, and corporate sectors.
Headquartered in Nairobi, with branch offices in Kitale, Eldoret, and Mombasa, we provide actionable intelligence through investigative precision and professional ethics.
Our work is grounded in confidentiality, facts, and fast turnaround—qualities that have earned us long-standing relationships with major institutions across the country.
Our Mission, Vision & Core Values
🎯 Mission
To deliver credible, timely, and ethical investigation services that empower our clients to make informed decisions.
Vision
To be Kenya’s most trusted investigations consultancy—defined by excellence, speed, and strategic insight.
Our Philosophy
At Safety Loss Assessors, we are guided by a results-first mindset. Every case is handled with absolute confidentiality, meticulous attention to detail, and a client-focused strategy.
We constantly innovate and adapt, applying modern tools and investigative techniques to stay ahead of risk and fraud trends—while keeping our clients informed and protected.
Affiliations & Accreditation
Certified. Licensed. Trusted.
At Remedy Loss Adjusters & Insurance Investigators Ltd, we are proud to be officially recognized, licensed, and accredited by leading professional and regulatory bodies in Kenya’s investigations, insurance, and data protection sectors. These affiliations validate our commitment to ethical practice, operational transparency, and technical excellence.
Licensed Insurance Investigator
Authorized by the Insurance Regulatory Authority (IRA) – certifying us to carry out formal insurance-related investigations in Kenya.
Registered Data Controller
Accredited by the Office of the Data Protection Commissioner (ODPC) – ensuring compliance with the Data Protection Act, including responsible handling of sensitive client and case data.
Member – National Association of Kenya Investigators (NAKI)
Recognized professional association for investigators committed to industry standards, ethics, and continual development.
Certified Member – Institute of Loss Adjusters and Risk Surveyors (ILARS)
Our senior staff and founder are certified through ILARS, reflecting strong technical knowledge in insurance and forensic claims investigation.
Compliant with National Business & Security Laws
Fully registered and operating under all required Kenyan legal, commercial, and private security regulations.